The Ombudsman itself is suffering from a bad case of Covid-delay syndrome, with many months forecast for any decision to be arrived at, but I received notification that they have ‘partially’ upheld my complaint, and have told the Trust to apologise to me for the grief and anguish I sustained, now some two years ago.
I will advise on the outcome; but doubt if mere words will suffice.

No comments:
Post a Comment
A reminder, dear reader, that you're welcome to comment as Anon but if so, please invent a moniker to appear somewhere in your text ... it tells Watchers nothing, it does help the readers.