Ocado’s retail arm returned to the black last year as customers had more Marks & Spencer food options and shoppers switched back to online grocery shopping after a post-pandemic slump.
The group, a joint venture between M&S and the technology company Ocado Group, said price matching with Tesco and better service had also helped increase sales, while the closure of an old warehouse helped cut costs.
And maybe it's also a fact that the rise in self-service tills has made shopping in store a very negative experience for many?
Self-service tills are just another way to get people to stay at home corralled. Work from home, shop from home, socialise via zoom, drink yourself into a stupor via a virtual pub etc, etc. Then you can get rid of your cars and the eco-mentalists' wet dream comes about.
ReplyDeleteMaybe the rise in delivery services is helping that? It's certainly helping moped sales!
DeleteI love the self service tills, especially those with a female voice as I tend to engage them in conversation. It's usually quicker than queuing at a staffed till, except when I buy wine or spirits as I require some fresh out of school shop employee to verify I'm over 25 (I'm in my 70's and have the grey beard and sparse head hair to go along with it) and as for buying paracetamol. This usually leads to looks of confusion on the assistants faces as I tell them I've forgotten to bring any evidence I'm old enough to buy these things, and do I have to put them back? When you're old, you can get away with so much.I
ReplyDeletePenseivat
I'll use them when I have to, but the alcohol approval thing is a real annoyance, I agree.
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